4.5 When is Reputation Bad

The paper presented by Jeff Ely [11] discussed an interesting setting where the availability of public reputational information can be harmful for an (otherwise honest) service provider. It is important to understand the range of practical settings in which these results might apply, and therefore to identify classes of settings for which the development of online feedback mechanisms may not be a good idea.


About Paul Resnick

Professor, University of Michigan School of Information Personal home page
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